Returns Policy

We pride ourselves on providing our customers with excellent customer service and the highest quality products.

Damaged Goods – on receiving your order if a product is damaged please contact us at orders@specialingredients.co.uk

Products can be returned up to 30 days from purchase but must be returned unopened in their original packaging and in new condition.

You will be refunded upon receipt of the order, minus the cost of postage. Your statutory rights are not affected.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm